YOU SPOKE, WE LISTENED… Live Chat is just a Click Away!
Manage your finances and get the help you need more efficiently than ever! Live Chat is now available on our website. You can now Chat or Speak live with a "Real Time Rep", about your accounts, cards, and loans directly from your phone or computer.
Real Time Reps are Available
Monday - Friday from 8:30 AM to 8:00 PM CST
Excluding Holidays
When you click the “Chat or Speak” icon, located on the bottom right of the screen on our website, you can choose how you talk to a CFCU Real Time Rep.
Audio - speak through your computer
Phone - enter your number and we'll call you
Chat - simply, type your question and receive a quick on-screen response from us
As a bonus, our Member Representatives can provide interactive support when need help navigating our website… We will walk you through our website while looking at your screen and show you exactly where to click.
For security, we will always verify your identity before disclosing any information about your account.
Need a question answered after real-time live chat hours? Not a problem, just enter your information and question, then click send message. A Member Representative will get back with you.